NewDay USA

Because of him: I used to owe 71,000 to credit cards, etc. Now I owe 99,000 to New Day.

It took since mid-November. And I got screwed out of at least 800 dollars. I kept telling Dante that the two guys he sent over weren't working out. They were slow, leaking the work and doing what they wanted, charging me 2.5 times.

Once I told one of them the bathroom cabinet door never closed like that. Oh, I'll paint it; what's that got to do with closing?

They found time to take the screw out of the door handle to my bedroom. I'm hoping Dante got a good kickback from the most unfriendly handyman who doesn't know anything.

I recently sold my home that was mortgaged through New Day USA. At that time, my loan balance was $230,000+ but the payoff was $232,000+.

Please help me understand why the payoff was more than the balance owed. I have never heard of that before.

Shouldn't the payoff be less than the balance due?

Thank you,

Kimberly Thompson

I recently sold my home. That was q¹mortgaged through New Day USA.

At that time, My loan balance was $230,000+ but the payoff was $232,000+. Please help me understand how the payoff was more than the balance owed.

I have neved heard of that before. Shouldn't the payoff be less than the balance due?

Thank you,

Kimberly Thompson

I have long since told this company (NewDay USA) that I am no longer interested in their "refi" offer (about 2 years ago). Rocket Mortgage offered a better deal so I "signed" with Rocket Mortgage.

However, NewDay felt that it was ok to harass this 11-year active duty veteran with annoying calls regarding a refi with NewDay. Even after I politely, yet sternly declined their RECENT offers, and made it clear to the agent that I WAS NOT INTERESTED IN A REFI, I DID NOT APPLY FOR A REFI, AND TO PLEASE REMOVE MY NUMBER FROM THEIR CALL LIST!

Yesterday 9/24/2024 NewDay is annoying me yet again with a "sales call". In a...not so polite way I told the agent to..."f..k off, and not to call me again.

Supposedly, this is a company created by veterans, for veterans (it's what they advertise through TV ads).

The truth is they are just a bunch of annoying salesmen. So "buyer beware".

They are greedy and don't care about the veterans as they say they do.

They send out information at least three times a week. If you cared so much about veterans, use all the money you're wasting with mailings.

We were doing a cash out equity loan,our home had been valued in 517.000 they sent out 2 appraisers who stood in bathroom for over 20 min staring at nothing,they devalued my home because it was bit messy,I had been very ill,so it wasn't in its usual state,my realtor told me not to worry about that because the appraisal was supposed to be based on the homes structure,and style and location etc,

Not if it was messy at the time.

Well they cost us allot of money by low calling my home,and there was no reason for it.the home is in immaculate condition!

And has no damage at all I feel that we were played and also discriminated against they cost us allot of money and it now looks like we have no equity because of their rotten appraisers,the appraisal doesn't even fit the area we live in.

I was led to believe that new day usa and admiral lynch were all about helping veterans who asked for help. this is not true.

I spent 8 years in the Army, I fought in the jungles of South Vietnam and Cambodia, I asked new day if I could apply for a loan and was refused because I live in Texas. The Admiral in his commercials talks about how much he cares about veterans. I think of him now as a low life liar he has clearly shown he doesn't care about veterans at all. I want to know what disqualifies me as a veteran.

What gives him the right to lie on national TV about how much he cares about veterans.

I wish he would be man enough to call me. 936-510-**** and give me his excuses for not helping veterans.

I believe I've received over 500 pieces of mail from NewDay (retired adm Thomas B. Lynch endorsed) over a period of years after I refinanced at a bank, now down to 1-2/week, but steady, unrelenting.

No decent business can put out that kind of upfront expense.

The percentage is too low. The "take" has to be sky high.

Good evening,

I wanted to explain the terrible experience I had with New Day USA. I called them today to inquire about getting a loan for a home improvement.

I was sent from the customer service line over to representative. That representative obviously did a terrible job qualifying me. I got a hit on my credit and I am still getting tons of calls from mortgage companies. All of this inconvenience and frustration when the company couldn't even help me.

I was under the impression that I was qualifying for a home improvement loan not a mortgage refinance. Had the guy qualified me he would have known that I already have a 3% mortgage rate, I carry no debt and literally just wanted a home improvement loan. Had he done that he would have had no reason to run my credit or have a million people calling me to refinance my mortgage. This is the absolute worst experience I have ever had with a company.

I was misled and I never signed anything to let that company sell my contact information to other companies. I wanted to ensure that my experience was heard by somebody.

If you are looking for a home improvement loan I have had a great experience with Renofi. Thanks!!

Looked at cost of refinancing which was 20000 for a 200000 loan plus interest. Really, left me hanging when there was an issue.

I have enter a valid email I have entered All my information is proper. Every time I go to get a verification code someone take one of the letters out of my email so Ive been trying this for the last few hours and often on for a few days.

What else can I do OK if someone keeps playing with my email I put my entire email Anthony comes back not validated someone takes the deer someone take something out why I do not know.

I really need this Loan up at its an emergency but I fill this out over 20 times as I said, my email is All my information is correct, so what can I do to get this right? Its an emergency or I would not be asking for this Loan.

These folks have my mortgage and I must say, the original application and all that went fine. That was a few years ago.

But fast forward to 2023. They kept telling me they had a "special" program for "select" veterans. So, I finally started that application process. By the time they were done, my 2.75 APR was going to be bumped to current market rates taking my payment of $1700 a month and putting it well over $3K.

So much for special programs for vets.

But to compound the issue, I have been called and texted relentlessly since then, by scummy, scammy outfits like Nations Credit among others. I have NEVER had this happen like this on a refi before so apparently these aye-wholes sold my information to the lowest of the low in the financial scammer's world.

If I didn't already have a very sweet APR, I would be kicking these clowns to the curb.

We were almost fully through the process and it was stopped. Not a big deal but after the appraisal was done I was told that I would get a copy.

After not receiving a copy I contacted the Appraisal company. They informed me that the lending company put a stop on it.

This is not what I was told would happen and is a shame that misinformation had to happen. This makes me not trust other things that they have said and I would steer away from doing business with this company due "misinformation" feels like they are trying to slide things through and hide information that you (the customer) should know.

This company is predatory. They pressured me into refinancing because it will save me "a lot of money." It has done anything but that.

I regret refinancing with this company, and I recommend everyone to STAY AWAY.

They're money hungry and don't care about veterans or saving you money. I wish this company will get shut down for their predatory practices.